I. VITA Study in HERA Campaign 6
The Virtual Intelligent Task Assistant (VITA) project conducted a study in NASA Human Exploration Research Analog (HERA) Campaign 6 (C6) to determine the best methods to improve situation awareness (SA) and improve crew autonomy when using a virtual task assistant to prepare for and perform manual maintenance and assembly. This study attempts to answer the question posed in the proposal:
“Can the virtual task assistant stand-in for Mission Control Center (MCC) and help crew prepare for and perform manual tasks that are not done frequently, such as equipment maintenance and assembly?”
The VITA study conducted in HERA Campaign 6 started in September 2021 and ended in March 2023. We completed data collection for HERA C6 during the reporting period. Prior to each mission, we trained the crew on how to interact with the VITA. After each mission, we debriefed each crew member about their experience using VITA during the mission. Data collection and analysis for the VITA study in HERA C6 was performed during the reporting period. Lori Chappell, a NASA biostatistician, performed a statistical analysis of the VITA data collected during HERA Campaign 6.
The findings from all four missions, with 16 participants, are reported in the VITA annual report and in a paper to be presented at International Conference on Environmental Systems (ICES) 2024 (Schreckenghost et al., 2024). These findings are summarized below.
The VITA study investigates the use of techniques to aid crewmembers with procedural tasks when MCC cannot assist. A key aspect of that assistance is to prompt user actions during procedural tasks when MCC is not available in real-time. Three approaches were considered – HoloLens, Tablet, and Team. This study demonstrates that on average a single crewmember using either the Tablet or HoloLens system can complete assembly tasks with fewer total crew hours than required when a second crew member replaces MCC support, as needed for the Team condition.
This study is unique from earlier studies of augmented reality for procedural work displays (Furuya et al., 2018; Markov-Vetter et al., 2013). We use a modified Subjective Awareness Rating Technique (SART) (Taylor, 1990) for collecting SA data during procedure execution. We found only small differences in SA across all conditions, with one exception. Task demand in SART for HoloLens was on average one point higher than the other conditions. We believe this difference is due to increased demand to resolve the technology reliability issues described below.
Not all the expected benefits of hands-free operation were observed with the HoloLens, however. Rover assembly using the HoloLens was expected to take less schedule time and to reduce workload over other conditions. Instead, workload and schedule time were higher for the HoloLens than for both Tablet and Team. A key contributor to this increased workload and schedule time was some reliability and usability issues with the HoloLens system, as evidenced by the lower usability assessment values for this system. Another contributor to reduced usability and increased workload for some crew members was insufficient practice with the HoloLens.
We addressed these performance issues in the VITA study in HERA Campaign 7. Modifications include updating from the HoloLens 1 to the HoloLens 2 virtual reality headset, investigating voice interaction with VITA, and increasing the time users have to familiarize themselves with the HoloLens system.
II. VITA Study in HERA Campaign 7
The aim of the VITA study in HERA Campaign 7 (C7) is to determine the best methods for the display of procedural work to improve crew autonomy and satisfaction. Specifically, this study compares crew performance and satisfaction on rover assembly tasks similar to those used in HERA Campaign 6 but with procedures that vary the level of detail in text instruction and the style of figures, to improve support for flexible execution of actions. These differences are illustrated in existing VITA procedures for rover assembly and disassembly.
The VITA task assistant from HERA C6 was modified for use in HERA C7. A number of changes were made to the VITA task assistant software. The VITA task assistant now runs on the HoloLens 2, instead of the HoloLens 1 used in Campaign 6. The VITA augmented reality display was redesigned, including changing from gaze interaction used in HERA C6 to voice interaction for HERA C7.
To address our aim of best methods for the display of procedure work, we investigate procedures that vary the style of figure and the level of detail in the text. Specifically, we look at the style of the figure, comparing performance with 2D photos to 3D figures with diagrams. We also look at the level of detail in text instructions, comparing procedures with and without more detailed text instructions.
One of the findings from HERA C6 was the need to improve crew familiarity with augmented reality technology. For HERA C7 the time using VITA has been increased by adding more practice with the system. Each crew member uses the VITA AR system with two training procedures during pre-mission training. Then each crew member uses the VITA AR system for six of eight sessions during the mission. For HERA C7 all assembly procedures are performed twice, while for HERA C6 procedures were never repeated. The time between repetitions is counterbalanced between 1 week and 3 weeks.
The VITA study in HERA Campaign 7 will have a total of 16 participants. Participants are selected by HERA to be astronaut-like. Participants are trained prior to HERA and sessions are counterbalanced. Data collection includes situation awareness, workload, usability, and task timing at the end of each session. A survey is administered at the end of each session (called the end of condition survey) and after the final VITA session (called the end of mission survey). These surveys will include questions about user satisfaction and perception of autonomy when using different procedure styles will be added to the end-of-mission survey.
During the reporting period, the VITA project met all HERA C7 delivery milestones. This includes delivering modified rover kits, finishing software upgrades to the VITA task assistant, training the crew of C7M1, and supporting VITA sessions as needed during C7M1.
III. Laboratory Study of VITA Support for Task Transitions
A laboratory study will be performed investigating aid from the VITA task assistant for task transitions. The aim of this study is to determine the best practices to improve crew performance when using the VITA virtual task assistant to aid in task transitions, such as handling the interruption of a manual task by an automated task. In this study, the user is responsible for manually assembling one of the rover configurations. Concurrently they are responsible for supervising an automated task (e.g., the automated startup of a habitat system). Supervisory tasks include monitoring the progress of the startup and intervening when automation pauses for user interventions.
The participant monitors progress on automated tasks using virtual notices displayed in the VITA task assistant. These notices are issued when task milestones are achieved, corresponding to changes in system states or environmental levels.
The VITA virtual notification software design groups notices into panes associated with key habitat systems. Notice panes are shown in the periphery of the field of view (FOV), but can be moved to a different location. Notice panes do not follow head motion.
Notices also are issued in the VITA task assistant when automation pauses, waiting for the supervisor to intervene. The participant intervenes when configuration information is needed or an automated task fails.
A request for user intervention is considered a high saliency notice. The user’s attention should be shifted to high saliency notices as soon as they are received. Each high saliency notice is displayed in a separate pane. The background of this pane is different than in the group panes. These notices follow head motion to remain in the user FOV. They must be acknowledged to be moved out of the FOV.
This study evaluates two conditions – with and without virtual notices from the automated task displayed in the task assistant. The condition With Virtual Notices will display notices in the HoloLens as described above. The condition Without Virtual Notices will not display notices at all, neither in the HoloLens nor in a Tablet. Instead, the participant will monitor automated task progress and the need for intervention by periodically checking the procedure display on a laptop. Intervention into the automation will be done for both conditions using PRIDE procedures displayed in a browser on a laptop. Task performance will be compared with and without virtual notices in the VITA task assistant. This is a within-subjects study.
The augmented reality interface used for the VITA task assistant in this study incorporates the changes made for HERA Campaign 7, such as running as an app on the HoloLens 2. Users interact with procedural task assistance using voice commanding and gestures. The VITA task assistant has been modified to include virtual notification, as described earlier.
The VITA laboratory study will target up to 16 participants. The study will be conducted in the Human Factors Engineering Laboratory (HFEL) onsite at NASA Johnson Space Center (JSC) using subjects from the Human Test Subject Facility (HTSF). Participants will be trained prior to the study session and sessions will be counterbalanced.
Data collection will include situation awareness, workload, usability, and task timing at the end of each session. A survey will be administered after the VITA session to collect subjective ratings and comments.
References
1. Furuya, Hiroshi and Wang, Lui and Elvezio, Carmine and Feiner, Steven. “A Comparative Ground Study of Prototype Augmented Reality Task Guidance for International Space Station Stowage Operations.” 69th International Astronautical Congress. Bremen, Germany, October 1-5, 2018.
2. Markov-Vetter, Daniela and Millberg, Jessica and Staadt, Oliver. “Mobile Augmented Reality for Space Operation Procedures: A Generic Approach of Authoring and Guiding On-Board Payload Activities.” 64th International Astronautical Congress (IAC). Beijing, China, September 23-27, 2013.
3. Schreckenghost D, Holden K, Milam T, Robertson, IWT. “Performance of a Virtual Intelligent Task Assistant for NASA Astronauts Working Remotely during Deep Space Missions.” 53rd International Conference on Environmental Systems (ICES). Louisville, KY, July 21-15, 2024.
4. Taylor RM. Situational awareness rating technique (SART): The development of a tool for aircrew systems design. In: Situational Awareness in Aerospace Operations (AGARD-CP-478). Neuilly Sur Seine, France: NATO - AGARD. p. 3/1–3/17.
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