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Holland, Albert ( NASA JSC )
METHODS The project involves three phases.
Phase 1: Background Data Collection. Consultation interviews were conducted with 13 veteran long-duration flyers who have lived on the International Space Station, Mir, and Skylab. Interviewees were presented with five hypothetical scenarios, three of which depicted interpersonal conflicts, both within crews and between space and ground, on extended missions. Input was obtained on the best practices for managing such situations, as well as mistakes that a novice might make in handling them. Input was also obtained from clinical experts in interpersonal conflict management and depression treatment. Content of the training program was based on these data.
Phase 2: Interactive Multimedia Production. A Virtual Space Station 3-dimensional graphic was created to serve as a portal to multimedia-based training, assessment, and intervention resources. The system is modular and expandable, to accommodate additional content in the future. Original content is being created to teach how to manage conflicts, and presented via interactive video simulations, activities, and didactics. All training and intervention content is guided by an on-camera coach.
Phase 3: Formative Evaluation of the system by astronauts at NASA-Johnson Space Center. Formative evaluation of a prototype of the training will be conducted with 10 members of the astronaut corps. They will use portions of the system and provide feedback regarding its usability, acceptability, and perceived value. This data will guide further program development and revisions.
EARTH APPLICATIONS Although this study involves developing countermeasures to assist long-duration flyers, it also provides a model that could be applied in many earthbound settings, both in operational environments and in everyday life.
Holland, Albert ( NASA JSC )
May-2005
Oct-2005
Holland, Albert ( NASA-Johnson Space Center )
Hegel, Mark ( Dartmouth Medical School )
Greenhalgh, Leonard ( Amos Tuck School of Business at Dartmouth College )


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